Shipping policy

Shipping is free to every country available at checkout (European Union member states).

Processing

We prepare orders within 2–4 business days after payment is confirmed.

Delivery

Delivery usually takes 6–8 business days after dispatch. Business days exclude weekends and public holidays. These are estimates: customs checks, carrier delays or local conditions can extend them.

Duties and taxes

Free shipping does not cover import duties or taxes that may be charged by the destination country. If any apply and were not collected at checkout, the carrier may request them on delivery.

Questions

Write to ventas@patodo.com.co with your order number.